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General
This contract incorporates these terms and conditions, which shall prevail over any other terms and conditions. Readymade Furniture reserves the right to change and amend these terms and conditions. You are responsible for reading the terms and conditions and shall be unable to proceed with your purchase until you have read and agreed to these terms and conditions.
Indemnification
You agree to defend, indemnify and hold Readymade Furniture harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site and/or your breach of these Terms of Use.
Price and Payment Terms
All products and prices are subject to availability. Prices are listed in Indian Rupees and subject to change without notice. Readymade Furniture has a policy of continuous product development and reserves the right to amend the specifications of products. Products supplied may differ from those on display or advertised. Unless previously agreed upon, the products supplied will be of equivalent value, functionality and appearance. Full payment is due prior to shipping. Please make checks payable to HOME SOLUTIONS .
Limited Warranty / Liability
Readymade Furniture warrants its products against defects in manufacturing and workmanship for a period of one (1) year from date of purchase, provided the product was used under normal conditions and was used for the purposes for which it was designed. Warranty does not include wear and tear. In case of a damage or defect due to manufacturing, we will replace the item at no charge. It is required that Readymade Furniture receives digital images of manufacturing damages before replacement shipments will be processed.
The warranty is to the initial purchaser and is valid while they own the merchandise. No other warranty, including warranty of merchantability and fitness, for any particular purpose will be made by Readymade Furniture either expressed or implied. Readymade Furniture will not be liable for incidental or consequential damages arising from any product defect.
Once you have notified Readymade Furniture of a problem with the goods, we will replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid for the goods in question. Readymade Furniture will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods. Readymade Furniture shall have no liability to pay any money to you by way of compensation other than any refund made under these conditions.
Return Policy
Please note, Readymade Furniture’ return policy may differ from those of its retail partners.
If you receive a damaged shipment from Readymade Furniture, you may exchange it for an equal piece at no additional charge. All shipping damages must be reported to us within 48 hours of delivery. We will make every effort to replace the damaged piece with an equal piece in a timely manner. It is required, however, that Readymade Furniture receives digital images of the damage before replacement shipments will be processed.
If you receive a product with obvious damage seen from the outside of the box (e.g., a dent or hole in the box) you have the option to not accept the box from the shipper. Whenever signing for a package, you are stating you received it in good condition. You have the right to make the deliveryman wait while you open up the box to make sure all pieces are intact.
If you receive an incorrect item, please contact Readymade Furniture immediately. The correct item will be shipped in a timely manner and arrangements will be made by us for the return of the incorrect piece. Please note, items ordered in the same transaction may not arrive in the same box or on the same day. This may be due to larger and smaller packages being delivered by different carriers. In some instances, shippers are unable to fit all packages on one truck, leaving remaining items on the next shipment.
If this problem arises, please notate the missing items on the carrier’s signature form so as to have record of the missing pieces and contact us withing 48 hours of receiving the shipment. We will trace the remaining box(es) as quickly as possible and will notify you of your order’s status.
If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving your order for a refund as long as the furniture is in fully resaleable condition (no stains, damage, nor abuse). All returns must have original packaging. All returns will be assessed at the industry standard 25% restocking fee and you will be responsible for return shipping and handling costs. Please note, custom/special orders are non-refundable and non-cancelable.
In the event you cancel your shipment while en route or if the package is considered “undeliverable” by the freight company at destination, you will be responsible for all shipping and handling costs. Your credit card will be refunded minus the shipping costs plus a 25% restocking fee once it has been inspected at the warehouse.
Contact Information
Home Solutions
Plot No 15, Dhrangadhra Road
Near IOC Petrol Pump, Dudhrej, Surendranagar, Gujarat, India - 363040
• 100% payment is mandatory before delivery of product.
• Installation of product will be done within 48 hrs after delivery date.
• Good purchased from the store cannot be exchanged without any satisfied reasons.
• The product should be unused in saleable condition, with intact packing.
• No refund or exchange on all products with warranty.
• In case of exchange, a credit note will be issued which will be valid for 3 months.
• Free delivery on an order above 30,000/- & above for city limit (i.e Surendranagar) only.
HOME SOLUTIONS
PLOT NO 15, DHRANGADHRA ROAD, NEAR IOC PETROL PUMP, DUDHREJ, 363040 , SURENDRANAGAR (GUJRAT)
Copyright © 2022 HOME SOLUTIONS - All Rights Reserved.
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